CASE STUDY

Nexus was engaged to design a comprehensive training program for employees before they began their assignments with a multi-national company in the United Arab Emirates (UAE). The goal was to ensure that employees were well-prepared, culturally aware, and equipped with the necessary skills and knowledge to succeed in their new roles and environments.

PRE-MOBILISATION
DEVELOPMENT

Nexus analysts, using the Rapid SAT process, engaged with the client to conduct a training needs analysis to design a framework to achieve defined training objectives

CULTURAL AWARENESS

Interactive workshops led by cultural experts and local Emirati professionals.
Role-playing scenarios to practice business and social interactions.
Guest speakers from the multi-national company share their experiences.

PROFESSIONAL SKILLS DEVELOPMENT

Intensive technical training sessions specific to employees’ roles.
Team-building activities to foster collaboration and trust.
Leadership training workshops facilitated by experienced trainers.

HEALTH AND SAFETY

Health professionals providing guidance on preventive healthcare.
Practical safety drills and emergency response simulations.
Stress management workshops with licensed therapists.

LOGISTICS AND RELOCATION PREPARATION

Detailed sessions on visa and work permit applications.
Virtual tours of potential housing options and neighbourhoods.
Financial management seminars with local banking experts.

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OPERATIONAL TRANSITION SUPPORT

This phase focused on ensuring a smooth transition by providing on-ground support, facilitating logistical requirements, and reinforcing the skills and knowledge acquired during pre-mobilisation training.

FORWARDS OPERATIONS
TRAINING MENTORING AND ADVISING

The final phase of the training program focused on preparing employees for forward operations in the UAE and also the Kingdom of Saudi Arabia (KSA). This phase included specialised training and continuous mentoring and advising to ensure employees were fully prepared for their assignments in KSA and had an appropriate duty of care.

Immediate involvement in ongoing projects under the supervision of mentors.

Regular one-on-one sessions to address any challenges or concerns.

Workshops on advanced role-specific skills and knowledge application.

Instruction and scenario-based training on KSA specific emergency response protocol

Advisory and guidance support within KSA until appropriate process acclimatisation was achieved

Stand-off contractor management support provided via GPS tracking and communication framework

Upon arrival in the UAE, the operational transition support program commenced with a comprehensive welcome and orientation session. Employees were greeted at the airport and provided transportation to their accommodations, ensuring a smooth and stress-free arrival. The orientation covered essential aspects such as an introduction to the local team, and office environment, and an overview of the UAE’s legal and regulatory framework. Meet-and-greet events with team members and key stakeholders facilitated immediate social integration and helped employees familiarise themselves with their new workplace.

Simultaneously, the program emphasised cultural immersion and continuous learning. Employees participated in scheduled visits to cultural sites and local landmarks, gaining firsthand experience of Emirati traditions and heritage. Interactive workshops focused on Emirati customs, social practices, and business etiquette, fostering a deeper understanding and appreciation of the local culture. Language classes provided practical daily communication skills in Arabic, enabling employees to engage more effectively in their new environment. Logistical support was provided by detailed briefings on public transport options/routes an guidance through the process of obtaining local IDs and licenses.

TESTIMONIALS

MARIA RODRIGUEZ

PROJECT MANAGER

“The comprehensive training provided by our Nexus was invaluable. The cultural awareness and sensitivity sessions were eye-opening, equipping us with the knowledge to navigate the unique cultural landscape of the UAE and later, KSA. The logistical support, from housing arrangements to transportation guidance, made our transition seamless. I felt well-prepared and confident starting my new role, thanks to their meticulous planning and support.”

PETER KLIMCZUK

IT SPECIALIST

“The support we received upon arriving in South Africa was exemplary. The welcome and orientation sessions introduced us to local regulations and office dynamics, while the cultural immersion activities provided deep insights into South African customs and social practices. The training also included defensive and off-road driving provision, which was critical for our safety and efficiency given the local terrain. The continuous professional onboarding and dedicated mentorship helped us integrate quickly and effectively. The training provider’s structured approach ensured a smooth transition and immediate productivity in our new roles.”

LEE WILKINSON

DIRECTOR OF OPERATIONS

“The mentoring provided for our deployment in Brazil were crucial for our success. The inclusion of medical training and casualty evacuation procedures gave us confidence in our ability to handle emergencies effectively as were working at a distance from recovery. The ongoing mentoring and advisory services offered continuous support, addressing any professional and personal challenges we faced. ”